FAQs
How many days will it take to deliver an order?
Delivery for prepaid orders generally takes 4-5 business days, with a quicker turnaround of 1-2 days for Mumbai. For precise delivery estimates, feel free to reach out via email(info@shopmauve.in), WhatsApp, or direct message on Instagram.
Please note that unforeseen circumstances, holidays, and potential delays through our delivery partners may impact the delivery schedule of your parcel.
Do you offer free shipping?
Free shipping is available for all prepaid orders. Cash on delivery (COD) orders will incur an additional Rs. 150/- fee.
Do you offer express shipping?
Same-day shipping within Mumbai is available through Wefast (Borzo), and we provide express shipping options for urgent orders. If you require express shipping, please reach out to us via email (info@shopmauve.in) or WhatsApp.
Where can I see the tracking details?
Upon dispatch, you will receive an automated WhatsApp message on the provided number containing your tracking details.
How do I know if my order is confirmed?
After placing your order, you will receive an order confirmation via email. Please check your spam/junk folder, as email may occasionally be directed there.
How can I work at Shop Mauve?
We love welcoming new individuals on board! Please reach out to us via email at info@shopmauve.in.
Have more questions?
We are available to address all your questions via email at info@shopmauve.in.